❖ Job Title: Operations Executive
❖ Location: This position is permanently remote, allowing you to work from anywhere.
❖ Employment Type:Full time
❖ About ScaleX Media
We’re a performance marketing agency for coaches, creators and trainers, helping our
clients scale exponentially and profitably. We work with top trainers and coaches in the
industry and manage ad spends of more than ₹15 crores/month. We are growing at 2X
We are currently a team of fun-loving members consisting of performance marketers,
graphic designers, video editors, copywriters and other leadership positions from all over the country. We’re all working towards one goal - ‘Disrupting education by helping meaningful coaches reach more people’.
❖ Why are we hiring for this position?
To enhance and oversee the planning, execution, and optimization of operational workflows,
webinars, and customer support processes, ensuring smooth delivery and impactful
experiences for our clients and participants.
❖ What does the ideal candidate look like?
Experience:
Proven experience in conducting or managing webinars, customer
support operations, or other workflows, with a solid understanding of coordination
processes.
Design Skills: Proficiency in creating engaging presentations on Canva or similar
design platforms.
Communication: Excellent written and verbal communication skills to effectively
manage operations, customer queries, and stakeholder engagement.
Technical Expertise: Proficiency in webinar platforms like Zoom Webinars,
GoToWebinar, WebEx, or similar tools. Understanding of webinar technology,
including audio/video setups, live streaming, and troubleshooting.
Customer Support Skills: Experience in handling customer queries via email, chat,
or phone. Ability to resolve issues effectively and maintain a high level of customer
satisfaction.
Analytical Mindset: Proficiency in data analysis and reporting tools like Google
Analytics, webinar platform analytics, and Google Sheets fo
📌 Operations Executive (India)
🏢 Scalex
📍 India