25 Aug
|
Cogent e services
|
Thane
25 Aug
Cogent e services
Thane
Customer Care Executive – Job Role
Job Responsibilities:
Handle customer calls and provide accurate information and assistance.
Resolve customer queries, complaints, and service-related issues professionally.
Maintain a positive and qualified relationship with customers.
Record customer interactions and update relevant details in the system.
Follow up with customers when required to ensure proper resolution.
Coordinate with internal teams to resolve customer issues.
Meet assigned productivity, quality, and customer service targets.
Follow company policies, processes, and communication standards.
Eligibility:
12th Pass / Graduate.
Freshers and experienced candidates can apply.
Positive communication skills in English/Hindi.
Basic computer knowledge.
Customer-focused attitude and positive interpersonal skills.
Pay: From ₹22,000.00 per month
Work Location: In person
📌 Customer Care Executive Thane
🏢 Cogent e services
📍 Thane