ECOMMY BUSINESS SOLUTIONS is looking for a dedicated and enthusiastic Customer Support Executive to join our growing eCommerce team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer queries professionally.
Responsibilities
Handle customer calls, WhatsApp messages, emails, and chat support.
Assist customers with order-related queries, returns, replacements, and refunds.
Coordinate with Amazon, Flipkart, and courier partners.
Maintain customer records and update CRM.
Resolve customer complaints professionally and on time.
Follow up with customers to ensure complete satisfaction.
Requirements
Excellent communication skills in Hindi (English is an added advantage).
Basic knowledge of MS Office,
Google Sheets, and Email.
Good typing speed and computer skills.
Positive attitude and willingness to learn.
Ability to work independently and in a team.
Freshers and experienced candidates are welcome.
Preferred Skills
Experience in Customer Support or eCommerce.
Knowledge of Amazon Seller Central or Flipkart Seller Hub is an advantage.
Advantages
Friendly and supportive work workplace.
Career growth prospects.
Training provided.
Performance-based incentives.
Job Details
Work Location: Indore (Work From Office)
Employment Type: Full-Time
Women candidates are encouraged to apply. Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Customer Support Executive Cse Indore
🏢 Ecommy Business Solutions
📍 Indore
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