25 Aug
|
JobTrade
|
India
Job Role: Customer Support Executive – BPO / Voice Process
Provide proactive customer care and support to allocated clients.
Handle customer queries and requests in a professional and courteous manner.
Understand customer concerns and provide appropriate solutions or assistance.
Maintain a high standard of customer service during every interaction.
Communicate clearly and professionally with customers.
Maintain accurate records of customer interactions and service requests.
Escalate complex or unresolved issues to the appropriate team when required.
Follow company policies, customer service procedures, and quality standards.
Ensure timely follow-up and resolution of customer concerns.
Required Skills
Valuable command of Hindi and English.
Excellent verbal communication and interpersonal skills.
Professional and courteous customer-handling approach.
Positive listening and problem-solving skills.
Customer-focused attitude.
Ability to work effectively in a BPO/voice-process environment.
Job Details
Work Location: OMER BUILDING, Kutbi Guda, Kachiguda, Hyderabad, Telangana, India.
Department: Customer Support.
Role / Category: Customer Support – BPO / Voice / Blended.
Employment Type: Full time.
📌 Customer Support Executive Kacheguda Hyderabad (India)
🏢 JobTrade
📍 India