The Quality Assurance Manager is responsible for leading the entire Quality function within a fasteners manufacturing setting. This role is pivotal in establishing a "Zero Defect" culture by ensuring rigorous product quality analysis, implementing continuous improvement initiatives, and maintaining stringent compliance with international standards. The incumbent will drive customer satisfaction by integrating advanced statistical tools, failure analysis, and process control to optimize manufacturing excellence across machining, heat treatment, and surface finishing operations.

Main duties/responsibilities
- Lead the Quality Function: Oversee the entire quality department, managing a team of engineers and inspectors to ensure all fasteners (bolts, nuts, screws, and special parts) meet dimensional and mechanical specifications.
- Strategic Planning: Develop and execute the Quality roadmap, aligning quality objectives with business goals to reduce Cost of Poor Quality (COPQ).
- Product Analysis: Monitor product quality metrics to identify trends, deviations, and areas of risk.




- Continuous Improvement: Lead cross-functional teams in implementing Lean, Six Sigma, and Kaizen projects to enhance process capability and reduce scrap.
- Root Cause Analysis: Investigate internal and external quality failures and implement permanent corrective actions.
- Testing Protocols: Oversee the physical and metallurgical laboratory, ensuring rigorous testing of fasteners including tensile, hardness, torque, and salt spray tests.
- Quality Validation: Validate new product introduction (NPI) and process changes through First Article Inspection (FAI) and PPAP (Production Part Approval Process).
- Plating & Heat Treatment: _Specifically_, ensure that Zinc Plating, Nickel Plating, and Heat Treatment processes are validated to avoid hydrogen embrittlement and ensure corrosion resistance.
- SPC Implementation: Implement and monitor SPC charts (X-bar, R-charts, P-charts) for critical param

📌 Quality Head (Kancheepuram)
🏢 PSM Fasteners India
📍 Kancheepuram