Role Overview:

The receptionist is the first point of contact at Perself – Heal and Feel and plays a key role in creating a warm, secure, and professional environment for clients. This role involves managing front desk operations, coordinating appointments, and ensuring smooth day-to-day functioning of the center.

Key Responsibilities:
Client Handling & Front Desk Management
Greet clients warmly and ensure a comfortable waiting experience
Maintain a calm, empathetic, and non-judgmental approach
Handle walk-ins and guide them about services
Appointment Scheduling
Manage bookings via calls, WhatsApp, and in-person requests
Maintain and update appointment calendars
Send reminders and follow-ups to clients
Communication Management
Attend phone calls and respond to inquiries professionally
Share basic information about services, sessions, and fees
Direct queries to the psychologist when required
Billing & Payments
Handle session payments (cash, UPI, etc.)
Maintain basic records of transactions




Share receipts and update payment logs
Administrative Support
Maintain client records confidentially
Organize files, forms, and daily reports
Assist in basic office coordination
Space & Experience Management
Ensure the center is clean, organized, and welcoming
Maintain a peaceful and therapeutic workplace
Coordinate with housekeeping or vendors if needed

Skills & Qualities Required:
Good communication skills (Hindi & English; Bengali is a plus)
Polite, empathetic, and presentable personality
Basic computer knowledge (Google Sheets, WhatsApp, email)
Organized and responsible
Interest in mental wellness is preferred

Work Culture at Perself:
Compassion-driven and client-first approach
Professional yet warm setting
Focus on confidentiality, respect, and emotional safety

Pay: ₹4,000.00 - ₹6,000.00 per month

Work Location: In person

📌 Front Desk Receptionist Siliguri (India)
🏢 Perself Mindcare
📍 India