26 Aug
|
Leading
|
Mumbai
What to Expect
The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner. The Inside Sales team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order. The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction.
What You’ll Do
· Create, train and build inside sales team for Tesla
· Design/adapt insides sale team operational procedures in India, set metrics and manage on -going performance
· Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values.
· Achieve company aims for vehicle order levels.
· Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer experience and achieve high level of conversion
· Work on the continuous improvement of processes and procedures related with the purchase of a Tesla.