Key Responsibilities
- Contact customers who have submitted inquiries for salon services.
- Understand customer preferences, budget, location, and required services.
- Recommend suitable Trakky partner salons.
- Explain available services, packages, pricing, offers, and memberships.
- Address customer questions and build confidence in the recommended salon.
- Convert inquiries into confirmed appointments.
- Coordinate with partner salons for appointment availability when required.
- Follow up with customers who have not yet confirmed their booking.
- Maintain accurate records of customer interactions and booking status.
- Achieve daily and monthly booking conversion targets.
Required Skills:
- Excellent communication and persuasion skills.
- Ability to build trust and provide outstanding customer service.
- Strong negotiation and objection-handling abilities.
- Comfortable using WhatsApp, phone calls, and CRM software.
- Positive attitude and goal-oriented mindset.
- Ability to work independently and meet performance targets.
Qualifications:
- Minimum Higher Secondary (12th Pass); Graduate preferred.
- Experience in telecalling, customer support, sales, customer success, or booking coordination is preferred.
- Freshers with excellent communication skills are encouraged to apply.
Compensation
- 100% Commission-Based:
- Attractive commission on every confirmed booking.
- Performance incentives for achieving monthly targets.
- Unlimited earning potential with no earning cap.
- Training and complete product knowledge will be provided.
Why Join Trakky?
- Work with one of India's growing salon booking platforms.
- No cold calling—interact with customers who have already expressed interest.
- Flexible work environment.
- Continuous learning and career growth opportunities.
- Chance to earn based on your performance.
If you enjoy speaking with people, helping them make decisions, and achieving targets, we'd love to have you on our team.