Role Overview

Job description
- What You’ll Do (Key Responsibilities)

1. Client Engagement & Adoption
- Travel to client locations, including hub and spoke setups, to engage with senior officials and key stakeholders.
- Drive awareness and understanding of Experian products and services.
- Conduct training sessions to ensure effective utilization of Experian reports and solutions.
- Support clients in maximizing value from Experian offerings.

2. Business Development & Sales
- Identify opportunities within the assigned segment to expand product adoption.
- Promote Experian’s portfolio including Bureau Solutions, credit risk tools, fraud prevention, analytics, and decisioning systems.
- Contribute to revenue growth by increasing product usage among existing and new clients.

3. Client Relationship Management
- Build and maintain robust relationships with decision-makers across client organizations.
- Act as a trusted partner by understanding business needs and recommending relevant solutions.
- Support clients in addressing challenges related to risk management, compliance,



and customer lifecycle management.

4. Solution Enablement & Support
- Deliver tailored presentations and training programs aligned with client requirements.
- Collaborate with internal teams (product, analytics, implementation) to ensure seamless delivery and support.
- Ensure high levels of customer satisfaction and engagement.

5. Market Insights & Feedback
- Capture client feedback and market insights to support product enhancements.
- Stay updated on industry trends within the BFSI and small business segments.
- Represent Experian in client interactions and industry forums when required.

6. Reporting & Performance Management
- Maintain accurate records of client interactions, training sessions, and adoption metrics.
- Track usage growth, client engagement, and overall performance indicators.
- Identify opportunities to improve processes and increase solution adoption.

Experience and Skill

📌 Sales Manager (Mumbai)
🏢 Experian Information Solutions
📍 Mumbai