25 Aug
|
Amsys It Services
|
India
25 Aug
Amsys It Services
India
Preferred candidate profile
Prior experience supporting hotels remotely from an offshore service desk, BPO hospitality process, or hotel centralized service center.
Familiarity with hospitality platforms: Opera / Opera Cloud PMS, Micros / Simphony POS, HotSOS, Quore, Knowcross, Alice, Sonifi, Enseo, Roomnet, Salto/Assa Abloy/Onity/Saflok/Ving door lock systems, Kipsu.
Experience coordinating with US-based ISPs, OEMs, and field-service vendors (Comcast Business, Spectrum, AT&T;, Cox, Single Digits, Deep Blue, Hotel Internet Services, etc.).
Certifications: Microsoft Fundamentals (MS-900/AZ-900), CCNA, Aruba/Ruckus/Meraki associate-level, ITIL v4 Foundation.
Understanding of PCI-DSS basics as applied to hotel POS and payment settings.
Additional language ability (Spanish, French) is a plus for guest interaction.
📌 Information Technology Helpdesk Engineer Mumbai (India)
🏢 Amsys It Services
📍 India