Position: Helpdesk Executive

Experience: 1–3 Years

Key Responsibilities:
Handle customer queries and requests through calls, emails, and other channels.
Provide timely and skilled responses to customer concerns.
Register, track, and update customer requests/tickets.
Coordinate with relevant internal teams for query resolution.
Follow up with customers and ensure timely closure of requests.
Maintain proper records and documentation of customer interactions.
Ensure a positive customer experience through effective communication.

Requirements:
Graduate in any discipline.
Excellent communication and interpersonal skills.
Positive customer handling and problem-solving abilities.
Comfortable working with MS Office and basic computer applications.
Prior experience in customer service/helpdesk will be preferred.

Apply at - [email protected]

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages
Cell phone reimbursement
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Helpdesk Executive Delhi
🏢 SRSG Broadcast (India
📍 Delhi