Job Description: Duties and Responsibilities:
- Review customer requests received in bulk for enrollment additions, terminations and change to ensure compliance with contractual terms and risk guidelines.
- Meet individual and team productivity targets while maintaining accuracy, service quality, and customer data privacy.
- Manage daily work queues effectively to meet service level metrics.
- Collaborate as a team player by offering and receiving feedback, resolving conflicts, supporting colleagues, and providing backup when needed.

Responsibilities: Duties and Responsibilities:
- Review customer requests received in bulk for enrollment additions, terminations and change to ensure compliance with contractual terms and risk guidelines.
- Meet individual and team productivity targets while maintaining accuracy, service quality, and customer data privacy.




- Manage daily work queues effectively to meet service level metrics.
- Collaborate as a team player by offering and receiving feedback, resolving conflicts, supporting colleagues, and providing backup when needed.

Qualifications: Required Knowledge, Skills, Abilities and/or Related Experience
- Bachelor’s degree with basic computer literacy.
- Working knowledge of Microsoft Office, especially Outlook and Excel.
- Effective written communication skills in English.
- High attention to detail, particularly when processing transactions.
- Capability to deliver high-quality results in a fast-paced, high-volume setting.

📌 Backfill Hiring (Noida)
🏢 EXL Service
📍 Noida