Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

Overview

We are looking for a Assistant Manager /Deputy Manager to join our team As an AM/DM You will serve as a key member of the Insurance or F&A; Team of Gallagher Service Center, Report to the Manager (Operations).

How you'll make an impact:
- Responsibilities:
- This position will require an individual who has a previous and demonstrated ability of success in
- Proven people management skills
- Service delivery
- Quality Adherence




- The AM/DM will be responsible for understanding operational requirements, researching best practices and assisting with the design and implementation of new processes and tools.
- Ability to cultivate a team workplace that provides exceptional customer service and ensuring all staff members perform at a consistently high level.
- Ability to motivate, instill accountability and achieve results.
- Monitoring the effectiveness of a team of Process Associates.
- Ability to prepare MIS reports and do various analyses to understand improvement opportunities.
- Ability to interact with Customers and manage their queries.
- Providing day-to-day coordination on the activities of the team.
- Attending and responding to written/electronic correspondence.
- Performance reviews of the team members at regular intervals
- One to upgrade ones knowledge by taking up company sponsored Insurance exams certified by The Institu

📌 Assistant Manager (Mumbai)
🏢 Gallagher
📍 Mumbai