IT Support/ Cyber Security

Role Overview

We are seeking a motivated and detail-oriented IT Support/ Cyber Security to join our IT team. This role is responsible for providing day-to-day technical support across the organization while also supporting the implementation, configuration, and maintenance of cybersecurity controls to ensure a secure and resilient IT setting.

This role operates in a modern cloud-first environment across Microsoft 365, Google Workspace, Sophos firewall infrastructure, and backup platform. You will work closely with the GRC function to translate security requirements into technical configurations and ensure systems remain secure, compliant, and reliable.

Key Responsibilities
Provide Level 2–3 IT support for users, devices, and business applications
Manage user accounts, onboarding/offboarding, and identity/access requests
Support Microsoft 365 and Google Workspace administration
Implement and maintain security controls across systems and endpoints via Intune.
Configure devices and Support endpoint management, compliance, and device security policies via Intune.
Assist with firewall, VPN, and network security configuration
Monitor backups, system health, and recovery processes
Support incident response, troubleshooting,



and security alerts
Work with GRC to implement and maintain security requirements

Required Skills & Experience
3+ years’ experience in IT support or systems administration
Bachelor's degree in computer science or similar.
Experience with Microsoft 365 settings
Understanding of identity, access, and endpoint management concepts
Basic networking knowledge (VPN, DNS, firewalls)
Experience supporting IT systems, users, and infrastructure
Strong troubleshooting and problem-solving skills

Preferred
Experience with Microsoft 365 (Entra-ID, Intune, Defender, SharePoint, Exchange, etc.)
Exposure to cybersecurity or compliance environments
Familiarity with firewall and backup systems
Google Workspace administration experience
IT certifications (Microsoft / CompTIA / cybersecurity)

About You
Security-conscious and detail-oriented
Strong technical and troubleshooting ability
Able to manage priorities independently
Positive communication skills and user support mindset

Interested in IT operations and cybersecurity growth Pay: ₹700,000.00 - ₹800,000.00 per year

Work Location: Hybrid remote in Surat, Gujarat (Surat)

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