Key Responsibilities
Coordinate daily dispatches, deliveries, pickups and shipments.
Coordinate with the warehouse team to ensure orders are packed and dispatched on time.
Coordinate with transporters, courier partners and logistics vendors for shipment movement and delivery.
Track shipments and follow up on delayed, undelivered, RTO and pending shipments.
Maintain accurate records of dispatches, deliveries, PODs and shipment status.
Coordinate with the warehouse team for GRN, inward and outward movement of goods.
Monitor RTO, delivery timelines, fulfilment and logistics costs.
Resolve shipment-related issues such as short shipments, damaged goods, wrong deliveries and delivery delays.
Ensure timely submission and collection of PODs and other logistics documents.
Coordinate with the accounts team for freight bills, invoices and supporting documents.
Prepare daily/weekly logistics MIS and shipment reports.
Maintain proper documentation and records for all logistics activities.
Coordinate with internal teams including Purchase, Warehouse, Operations, Accounts and Sales for smooth order movement.
Escalate recurring logistics issues and delays to the reporting manager.
Ensure compliance with company processes and logistics SOPs.

Required Skills




Good knowledge of logistics and warehouse operations.
Strong coordination and follow-up skills.
Good working knowledge of MS Excel/Google Sheets.
Ability to track multiple shipments and activities simultaneously.
Positive communication and problem-solving skills.
Robust attention to detail and documentation.
Ability to work in a rapid-paced e-commerce environment.

Preferred Candidate
2 years+ of experience in logistics, supply chain, warehouse or e-commerce operations.
Experience working with courier/logistics partners will be an advantage.
Candidates with experience in e-commerce, quick commerce or FMCG logistics will be preferred.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate
Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s)
What is your current salary?
What is your expected salary?
How soon can you join?
Are you comfortable with a maximum CTC of 20,000 per month for this role?

Experience
Communication skills: 2 years (Required)

Work Location: In person

📌 Logistic Coordinator 2+yrs Of Exp Kolkata
🏢 RAAP E-Commerce
📍 Kolkata