Manager Research Advisor

Role:

Lead end-to-end research projects on a digital research platform while managing and mentoring a team of research advisors. Drive client engagement, research quality, team performance, and process improvement.

Key Responsibilities:
Manage research planning, study design, participant recruitment, fielding, analysis, and client delivery.
Provide research strategy and project guidance.
Manage and mentor 3 to 6 research advisors, including coaching, 1:1s, feedback, and performance management.
Own QA/QC, utilization, CSAT, retention, and team performance metrics.
Drive process improvement, documentation, enablement, and AI-driven initiatives.
Support hiring, onboarding, and team development.

Must-Have Skills:
2+ years of People Management
UX / Qualitative / Market Research
Research Project Management
Client Engagement
SaaS / Digital Research Platform Experience
Team Mentoring &
Performance Management
Robust Communication &
Critical Thinking
Process Improvement &
Problem Solving
Highly Organized &
Detail-Oriented
Willingness to work 5:30 PM 2:30 AM IST

📌 Manager Research Advisor Mumbai
🏢 Vervali Systems
📍 Mumbai