26 Aug
|
Zillow.com
|
Bengaluru
26 Aug
Zillow.com
Bengaluru
About the team:Zillow has streamlined the way people search, tour, apply, and pay rent for leased properties. Zillow’s rental listings offer our customers a variety of property types, from large-scale multifamily complexes to unique single-family homes. Simultaneously, we provide our valued partners with a complete set of digital tools to help them market their properties, identify prospective tenants, sign a lease, and collect payments—delivering a complete end-to-end online experience.
Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes.Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced skilled to support our workforce expansion in India.
About the role:
About The Role:
As a Fraud Operations Supervisor,
you will lead and develop a team of Fraud Operations Consultants on our offshore team while also contributing directly to day-to-day fraud operations work. You will be responsible for supervising team performance, ensuring quality and efficiency, and personally investigating listing-related issues and customer concerns across our national brands: Zillow, Trulia, and HotPads. This role blends hands-on fraud work with frontline supervision—you will spend a meaningful portion of your time doing the work alongside your team, and the rest ensuring they have the guidance, tools, and direction to succeed.
You Will Get To:
Team Leadership & Supervision
- Provide day-to-day supervision to a team of Fraud Operations Consultants, assigning tasks, checking work at regular intervals, and maintaining productivity schedules
- Serve as the first point of escalation for team questions, complex cases, and operational block
📌 Fraud Operations Team Supervisor (Bengaluru)
🏢 Zillow.com
📍 Bengaluru