Job Role: Voice Process Agent

Job Description
Make outbound calls to customers using assigned leads.
Conduct regular follow-ups with prospective customers.
Understand customer requirements and identify suitable products or services.
Build strong customer relationships based on trust and effective communication.
Suggest the right product to customers based on their needs.
Maintain accurate records of customer interactions and lead follow-ups.
Handle customer queries professionally and provide appropriate information.
Follow up consistently to improve lead conversion and achieve assigned targets.
Work collaboratively with the team to achieve business and customer service objectives.

Required Skills & Qualifications
Experience:



Minimum 6 months of experience in any Voice Process for candidates with +2 qualification.
Freshers: Graduates can also be considered.
Fluent in Hindi and English.
Solid verbal communication and interpersonal skills.
Positive customer-handling and persuasion skills.
Ability to understand customer requirements and recommend suitable solutions.
Target-oriented and disciplined approach.
Positive follow-up and relationship-building skills.

Job Details
Company: Scorelabs.
Process: Voice Process / Outbound Calling.
Working Days: 6 days a week.

📌 Voice Process Agent Begumpet Hyderabad
🏢 JobTrade
📍 Hyderabad