Telecalling Executive

Department

Sales / Customer Relations

Industry

Retail

Experience

1–2 Years in Tele calling/ Retail / Customer Service

We are looking for an energetic and customer-focused Tele calling Executive to handle customer calls, generate sales leads, follow up with existing customers, and support the retail sales team. The candidate should have valuable communication skills, a pleasant attitude, and the ability to achieve calling and sales targets.

Key Responsibilities
Make outbound calls to existing and potential customers.
Follow up with customers regarding products, offers, new arrivals, promotions, and sales.
Generate sales leads through telecalling and convert leads into store visits and sales.
Maintain regular follow-up with customers and update call status.
Handle customer queries and provide accurate information about products and offers.
Invite customers to the store for new collections, promotional events, and special offers.
Maintain and update customer databases and calling records.




Coordinate with store sales staff regarding customer requirements and follow-ups.
Achieve daily, weekly, and monthly calling and sales targets.
Maintain good relationships with existing customers and encourage repeat purchases.
Collect customer feedback and share important information with the reporting manager.
Prepare daily calling reports and submit them to the concerned manager.
Ensure professional and polite communication with every customer.
Follow company policies, procedures, and customer service standards.

Required Skills
Positive verbal communication skills in English and Telugu.
Hindi communication will be an added advantage.
Valuable convincing and negotiation skills.
Customer handling and relationship management skills.
Basic knowledge of MS Excel and computer applications.
Ability to handle multiple customer calls and follow-ups.
Positive attitude and willingness to learn.
Good telephone etiquette.

Qualifica

📌 Tele Calling Executive Hyderabad (India)
🏢 GAYATHRI SAREE HOUSE
📍 India