International Customer Support Executive | MNC | Voice Process | Freshers & Experienced Welcome

Location: Chandigarh

Job Type: Full-time
Shift: Rotational Night Shift (Cab Facility Provided)

Job Overview:
We are looking for enthusiastic and customer-focused International Customer Support Executives to join our growing team. In this role, you will interact with international customers, address their queries, resolve concerns efficiently, and deliver an outstanding customer experience through excellent communication and problem-solving skills.

Key Responsibilities:
- Handle inbound customer calls professionally and courteously.
- Understand customer concerns and provide timely, accurate, and effective resolutions.
- Maintain detailed and accurate records of customer interactions in the system.
- Meet established quality, productivity, and customer satisfaction targets.
- Escalate complex issues to the appropriate team when required.
- Follow company policies and maintain high standards of customer service.

Eligibility Criteria:




- Undergraduates with at least 6 months of customer support or BPO experience may also apply.
- Excellentverbal communication skills with fluent spoken English.
- Robust customer service, problem-solving, and interpersonal skills.
- Comfortable working in rotational shifts, including night shifts.
- Willing to work from Chandigarh or Mohali.

Perks & Benefits:
- Competitive salary with attractive performance-based incentives.
- Cab facility for eligible night shifts.
- Paid training and comprehensive onboarding.
- Career growth and internal promotion opportunities.
- Friendly and professional work environment.
- Employee engagement activities and recognition programs.

Pay: ₹23,500.00 - ₹35,500.00 per month

Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 International Customer Support Executive Excellent Salary + Incentives (Chandigarh)
🏢 Sunshine Consulting
📍 Chandigarh