26 Aug
|
Kanishka Software
|
Ghatkopar
26 Aug
Kanishka Software
Ghatkopar
We're Hiring: Telesales Executive (Full time)
Company: Kanishka Software Private Limited
Location: Ghatkopar, Mumbai (Work from Office)
Working Days: Monday to Friday
Office Hours: 9:00 AM - 6:00 PM
About Kanishka Software
Kanishka Software Private Limited is an ISO 9001 & ISO 27001 Certified software development company delivering innovative technology solutions that help businesses streamline operations and accelerate growth. Our product portfolio includes Foodiisoft, EntryIQ, SmartStock, Qualus, Spacebee, along with Custom Software Development, Mobile Applications, and Enterprise Solutions.
As we continue to expand, we are looking for a dynamic and customer-focused Telesales Executive to join our growing Sales team.
Job Summary
Key Responsibilities
- Manage inbound enquiries and proactively reach out to prospective customers through outbound calls, ensuring timely responses in accordance with defined service-level agreements (SLAs).
- Qualify leads by understanding customer requirements, business challenges, budgets, and decision-making processes,
and schedule meetings or product demonstrations for the Business Development team.
- Build and nurture relationships with prospects through consistent follow-ups, effectively handle objections, and maintain engagement until opportunities are successfully converted or appropriately closed.
- Maintain accurate customer records, update interactions, follow-up activities, and opportunity stages in the CRM system while ensuring complete data integrity.
- Collaborate closely with the Sales and Pre-Sales teams to deliver a seamless customer experience and support the overall sales cycle.
- Achieve daily, weekly, and monthly KPIs, including outbound call volumes, qualified leads, meeting generation, conversion rates, and CRM compliance.
- Share customer feedback, market trends, and competitive insights with the management team to support continuous business improvement.
- Bachelor's degree in any discipline.
- 1 - 2 ye
📌 Telesales Executive (Ghatkopar)
🏢 Kanishka Software
📍 Ghatkopar