Computer Operator / Customer Support Executive

Company:ARB Accessories Pvt. Ltd.
Experience Required: 1-3 Years
Location: B-54, Ecotech 6, Greater Noida
Notice Period: Immediate Joiner
Work Mode: Onsite (Only Face To Face Interview)

Job Summary

Key Responsibilities
- Handle incoming and outgoing customer calls professionally.
- Resolve customer queries and complaints through CRM ticketing.
- Create, update, and close customer support tickets.
- Follow up with customers until issues are resolved.
- Process customer orders and update order status in CRM.
- Coordinate with the warehouse, logistics, and sales teams.
- Maintain accurate customer records and support documentation.
- Respond to customer queries via phone, WhatsApp, and website.
- Escalate unresolved issues to the concerned department.
- Generate reports and maintain daily support records.

Required Skills:
- Basic knowledge of computers and MS Office (Excel, Word).
- Experience with any CRM software is preferred.




- Valuable communication skills in Hindi and English.
- Strong customer handling and problem-solving abilities.
- Ability to multitask and work under pressure.
- Good typing speed and attention to detail.

Qualification
- Graduate (Any Stream).
- 1-3 years of experience in Computer Operations or Customer Support.
- Freshers with good communication skills may also apply.

Job Type
- Full-time

Salary
- As per experience and company standards.

Preferred Experience
- CRM operation
- Customer calling
- Ticket management
- Order processing
- Data entry and documentation

How to Apply

NoidaJobs #OfficeJobs #ComputerOperator #CustomerSupport #CustomerService #HiringNow #ERPNext #TechnicalSupport #ARBAccessories

Pay: ₹18,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Computer Operator (Greater Noida)
🏢 ARB Accessories
📍 Greater Noida