Customer Support Executive - Chat Process

Experience: Fresher

Job Type: Full-Time
Process: Chat Support
Shift: Rotational Shifts
Work Mode: Work From Office

Job Summary

Key Responsibilities
- Handle customer queries through chat and provide accurate solutions.
- Respond to customers professionally and promptly.
- Understand customer concerns and resolve issues effectively.
- Maintain a positive customer experience.
- Follow company guidelines and process procedures.
- Coordinate with internal teams whenever required.
- Maintain accuracy while handling multiple chats.

Requirements:
- Freshers are welcome to apply.:
- Excellent written communication skills.
- Good English communication.
- Comfortable with rotational shifts.
- Good typing speed and basic computer knowledge.




- Customer-friendly attitude and problem-solving skills.
- Ability to work in a team.
- Willingness to learn and grow.

Preferred Skills
- Good written English
- Fast and accurate typing
- Customer handling
- Multitasking
- Problem-solving
- Basic computer knowledge

Benefits:
- Competitive Salary
- Incentives/Performance Advantages
- Training & Development
- Career Growth Opportunities
- Positive Work Environment

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

📌 Chat Support Executive (Indore)
🏢 Winisto Global
📍 Indore