Job Title:
- Sr. Customer Support Executive:
- Location: - Delhi NCR:
- Experience: - 1-3 YearsEmployment TypeFull-Time:
- Job Summary:
- Welcome customers and understand their comfort and sleep requirements.
- Assist South Indian customers in their preferred language.
- Recommend suitable mattresses, pillows, and sleep accessories based on customer needs.
- Explain product features, technologies, warranty, and benefits.
- Achieve monthly sales targets and contribute to showroom revenue.
- Upsell and cross-sell complementary sleep products.
- Prepare quotations, invoices, and process customer orders.
- Follow up on customer inquiries and convert leads into sales.
- Coordinate with warehouse and delivery teams for timely order fulfillment.
- Maintain showroom displays and ensure a premium customer experience.
- Update customer information in the CRM and submit daily sales reports.
- English
Pay: ₹20,000.00 - ₹25,000.00 per month
Advantages:
- Cell phone reimbursement
- Health insurance
- Paid time off
- Provident Fund