Key Responsibilities
- Develop, implement, and monitor hospital quality management systems.
- Ensure compliance with NABH, ISO, and other applicable healthcare standards.
- Conduct internal audits and quality assessments.
- Monitor quality indicators and prepare reports for management.
- Coordinate quality improvement projects and patient safety initiatives.
- Organize staff training on quality protocols and standard operating procedures (SOPs).
- Investigate incidents, complaints, and non-conformities, and recommend corrective and preventive actions.
- Maintain documentation related to quality and accreditation.
- Collaborate with department heads to improve clinical and operational processes.