We're looking for an experienced Senior Barista who is passionate about specialty coffee, hospitality, and creating memorable guest experiences. This role is ideal for someone who takes ownership of the coffee program, enjoys mentoring others, and thrives in a fast-paced café environment.

Key Responsibilities

Coffee Excellence
- Prepare and serve exceptional espresso-based beverages, filter coffee, tea, and seasonal drinks while maintaining consistency and quality.
- Monitor coffee bean quality, grinder calibration, espresso extraction, brew ratios, and milk texturing to ensure every beverage meets our standards.
- Maintain a deep understanding of coffee origins, processing methods, roasting profiles, and brewing techniques, and confidently share this knowledge with guests.
- Experiment with new beverages and contribute to seasonal menu development.

Food & Café Operations
- Prepare, plate, and serve café food including sandwiches, toasts, pastries, salads, desserts, and other light meals according to recipe and presentation standards.
- Ensure food quality, portion control,



and food safety standards are maintained at all times.
- Work closely with the kitchen team to ensure smooth coordination between food and beverage service.

Team Leadership
- Lead by example during service and maintain a calm, positive, and professional work workplace.
- Train and mentor junior baristas on coffee preparation, customer service, workflow, hygiene, and equipment handling.
- Design and maintain efficient opening and closing procedures and ensure daily operational checklists are completed.
- Help create an ergonomic and productive bar layout to maximize workflow and guest experience.

Customer Experience
- Deliver warm, knowledgeable, and personalized service to every guest.
- Recommend coffee and food pairings based on guest preferences.
- Resolve customer concerns professionally and escalate issues when necessary.
- Build relationships with regular customers and help create a

📌 Senior Barista (Bennigana Halli)
🏢 Loom coffee
📍 Bennigana Halli