Job Summary

Key Responsibilities
- Manage complete dark store operations and ensure smooth daily functioning.
- Ensure timely receiving, storage, picking, packing, and dispatch of customer orders.
- Maintain high inventory accuracy through regular stock reconciliation and cycle counts.
- Monitor stock availability and prevent stock-outs, overstocking, and inventory losses.
- Implement FIFO and FEFO practices to minimize expiry and product wastage.
- Ensure proper storage conditions for groceries, pulses, spices, and other food products.
- Monitor warehouse hygiene, pest control, cleanliness, and safety standards.
- Coordinate with procurement and suppliers for timely inward of inventory.
- Supervise order fulfillment to achieve defined turnaround time and accuracy targets.
- Manage dispatch planning and coordinate with third-party logistics partners.
- Oversee the operations of COWBERRY's dedicated delivery vehicle and driver.
- Optimize delivery routes to improve delivery efficiency and reduce operational costs.
- Lead, train, motivate,



and monitor warehouse staff and delivery personnel.
- Prepare manpower schedules and ensure optimum workforce utilization.
- Monitor daily productivity and implement process improvements to enhance efficiency.
- Conduct regular stock audits and investigate inventory discrepancies.
- Ensure compliance with company SOPs, FSSAI regulations, and warehouse safety standards.
- Prepare daily, weekly, and monthly MIS reports for management.
- Coordinate with Sales, Procurement, Finance, and Customer Support teams to ensure seamless operations.
- Control operational expenses while maintaining service quality.
- Resolve operational issues promptly to ensure uninterrupted business operations. Qualifications:
- Bachelor's degree in Commerce, Management, Supply Chain, Logistics, or a related field.
- Certification in Warehouse Management or Supply Chain Management will be an added advantage.

Experience

2-5 years of experience in Dark Store Op

📌 Dark Store Manager (Balasinor)
🏢 Cowberry Industries
📍 Balasinor