Job Description – Front Office Executive Trainee

Job Title: Front Office Executive Trainee
Department: Front Office / Patient Relations
Employment Type: Trainee / Full time
Location: Kunnamangalam, calicut,kerala

Job Summary

We are looking for a Front Office Executive Trainee to support the hospital's front-office and patient-service operations. The trainee will be responsible for assisting patients and visitors, managing registration and appointments, coordinating with hospital departments, and ensuring a smooth and skilled patient experience.

Key Responsibilities
Greet and assist patients, attendants, and visitors in a polite and professional manner.
Handle patient registration, appointments, admissions, and discharge-related front-office activities.
Provide accurate information regarding hospital services, departments, doctors, timings, and procedures.
Attend and respond to patient and visitor enquiries in person and over the phone.
Coordinate with doctors, nursing staff, billing and other departments.




Assist patients in navigating different hospital departments and services.
Maintain patient registration details, appointment records, and other front-office documentation.
Support billing and insurance-related coordination as required.
Handle patient feedback and escalate complaints or concerns to the appropriate supervisor.
Maintain confidentiality of patient information and hospital records.
Ensure the reception and front-office area is organized, clean, and welcoming.
Assist in preparing daily reports and maintaining registers.
Follow hospital policies, SOPs, quality standards, and patient-safety requirements.
Perform other duties assigned by the Front Office Manager or Hospital Administrator.

Eligibility & Qualifications
Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, or a related field.
Fresh graduates are encouraged to apply.
Valuable verbal and written communicatio

📌 Front Office Executive Trainee Kunnamangalam
🏢 Medinexxinternational
📍 Kunnamangalam