Design and manage the organization's employee training and skills-development program, covering both soft skills and technical skills.
Key Responsibilities
Assess training and skill gaps across departments.
Create annual / quarterly training plans and schedules.
Conduct and coordinate soft-skills and technical training.
Design structured manager and employee skill-building programs.
Identify internal and external trainers and training resources.
Source relevant training content, reference material and industry best practices.
Create and maintain training PPTs, modules, manuals and learning material.
Organize workshops, classroom sessions and online training.
Develop role-based training programs for Sales, Service, Projects, Operations, Finance and other teams.
Track attendance, completion and training effectiveness.
Conduct post-training assessments and measure skill improvement.
Maintain a centralized Training Calendar and Training MIS.
Work with department heads to identify future skill requirements.
Build a continuous-learning culture across the organization.
Training Areas
Soft Skills
Leadership & People Management
Communication & Presentation
Customer Management
Sales & Negotiation
Problem Solving & Decision Making
Time & Task Management
Team Building
Technical / Business Skills
Product & Solution Knowledge
Process & SOP Training
Technology / AI Tools
Industry Knowledge
Project & Service Management
ERP / CRM / Business Applications
Ideal Candidate
Experience in L&D;, corporate training, HR training or organizational development.
Solid program planning and coordination skills.
Excellent PPT creation and training-content development skills.
Positive presentation and facilitation capability.
Comfortable using AI tools for content creation and learning development.
St
📌 Manager – Training Swargate (India)
🏢 Integrated Active Monitoring
📍 India
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