Ocean Surcharge Focal role works quite differently from other roles. They are partnering with stakeholders and adding lot of values to business. This needs expertise & technical knowledge. This position also needs valuable communication & convincing capabilities. This position is an enabler within GSC to support CEN, clusters, sales and other downstream GSC teams. The job is a unique IC role within the pricing portfolio, which involves collaboration, challenging, standardising (where possible). Also, analysis skillset & effective communication using Professionalism, Empathy and Efficiency (PEE) as to ensure an effective service to stakeholders through effective support and positive relations.

Key responsibilities
Challenge positively and effectively for win win situation.
Communicate proactively & effectively with various stakeholders (Centre, cluster, sales & GSC downstream team) to ensure compliance to the pricing framework.
Act as GSC go to person for revenue & contract product management.




Analyse data pertaining to business and come up with suggestions to add values to business and the outcome (Revenue tapping, Cost saving, improve customer experience, etc. . )
Ensure there is no deviation from the Pricing standards.
Identify non-compliance and work closely with the stakeholders to fix it.
Act as consultant in providing surcharge related solutions to complex problems.
First point of contact for any surcharge related issues.
The role includes challenging status quo with stakeholders & trying to arrest the revenue leakages and ensure rate availability to customers all time with precisely.
Drive joint initiatives between GSC and Revenue management (ROM/CPM/ROP/IPM) which should help to achieve organization goals and to build a positive rapport.
Understand Customer s requirement and focus on customer/revenue outcome.
High attention to quality - 100% is mandatory.
Identify and prioritize tasks effectively.
Timely reporting to Process Manager on d

📌 Rate Maintenance Sr Specialist Chennai (India)
🏢 A.P. Moller - Maersk
📍 India