Front Office Executive : He serves as the primary face of the hotel or resort, managing guest check-ins, resolving inquiries, and ensuring smooth administrative coordination across departments. This role requires solid communication, problem-solving, and multitasking abilities to maintain high levels of guest satisfaction

Key Responsibilities
Guest Services: Welcome guests with professionalism, handle seamless check-in and check-out procedures, and issue room keys.
Reservations & Inquiries: Manage room bookings, verify availability, and answer telephone or email queries regarding property facilities.
Inter-Departmental Coordination: Communicate closely with housekeeping for room status updates and maintenance for urgent repairs.
Billing & Cash Handling: Process accurate guest folios, handle payments, and manage shift financial reconciliations.
Complaint Resolution:



Address and resolve guest issues promptly, escalating complex grievances to the front office manager when needed.
Required Skills & Qualifications :
Education: Diploma or bachelor's degree in Hotel Management or Hospitality/Tourism.
Technical Knowledge: Proficiency in standard Property Management Systems (PMS) and basic office software.
Soft Skills: Excellent verbal communication, active listening, patience, and a customer-centric attitude.
Grooming & Etiquette: High standard of skilled personal presentation and corporate etiquette.

Pay: Up to ₹30,000.00 per month

Perks:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Executive Shirdi
🏢 ST LAURN The Spiritual Resort Shirdi
📍 Shirdi