26 Aug
|
Vsynergize Outsourcing
|
Pune
26 Aug
Vsynergize Outsourcing
Pune
A Business Development Executive (BDE) performing live transfers acts as a frontline sales scout. They cold-call prospects, qualify them using the BANT framework, and instantly hand over viable leads over the phone to an onshore Account Executive (AE) or Subject Matter Expert (SME) to close the deal.
Key Roles & Responsibilities
- BANT Qualification: Vetting prospects in real-time by uncovering their:
- Budget: Do they have the funds to purchase your solution?
- Authority: Is the prospect a decision-maker or key influencer?
- Need: Do they have a transparent, pressing business problem your product solves?
- Timeframe: Are they looking to implement a solution soon?
- Live Transfers: Once a prospect is BANT-qualified and highly interested, the BDE does a "warm" handover by briefly summarizing the prospect's needs to the onshore specialist, patching them directly into the ongoing phone call.
- CRM Logging:
Meticulously updating the CRM with call notes, contact details, and lead status after the transfer is complete.
Best Practices for Live Transfers
- Concise Briefing: Keep the hand-off to the onshore specialist brief and value-focused, ensuring they are prepped on the prospect’s pain points before speaking.
- Cultural Awareness: Maintain a strong understanding of the onshore market's business etiquettes, time zones, and communication styles.
- Seamless Handoff: Use smooth VoIP tools to merge the call without causing an awkward pause or delay for the customer.
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Work Location: In person
📌 Business Development Executive (Pune)
🏢 Vsynergize Outsourcing
📍 Pune