Position: Front Office Associate

Location: Erode

Employment Type: Full time

Job Summary

Key ResponsibilitiesParent Engagement & Telecalling
- Handle inbound and outbound calls professionally, addressing inquiries from current and prospective parents.
- Provide detailed and enthusiastic information about our playschool curriculum, activities, daycare facilities, and fee structures.
- Schedule school tours and follow up with parents who have shown interest in admissions.

Front Desk & Reception Operations
- Warmly greet children, parents, and visitors, creating a friendly and positive first impression.
- Manage the reception area, ensuring it remains clean, child-safe, and welcoming.
- Coordinate the safe drop-off and pick-up of children, ensuring security protocols are strictly followed.

Admissions & Student Database Management
- Guide prospective parents through the admission process and assist with documentation.
- Maintain and update an organized database of student records, emergency contacts, and admission inquiries.

Administrative Support




- Manage the school calendar, schedule parent-teacher meetings, and coordinate school events.
- Assist the School Management/Principal with data entry, filing, inventory of school supplies, and general clerical duties.

Communication & Coordination
- Serve as the primary bridge of communication between parents, teachers, and school management.
- Broadcast daily announcements, event reminders, and emergency updates to parents via official communication channels (apps/SMS).

Qualifications & Skills
- Education: Graduate or Higher Secondary passed (Bachelor’s degree preferred).
- Experience: 0-3 years of experience in front office operations, telecalling, or customer service. _Experience in a school, preschool, or daycare setting is a strong plus._
- Language Proficiency: Fluent in Tamil and English (essential for interacting with parents and staff). Knowledge of Hindi is optional but advantageous.
- Technical Skills: Basic

📌 Front Office Associate (Erode)
🏢 SUDAR ACADEMY
📍 Erode