Job responsibilities
- Handle customer queries professionally over inbound or outbound calls.
- Understand customer concerns and provide appropriate resolutions.
- Record customer interactions accurately in the company system.
- Escalate unresolved issues to the appropriate team.
- Meet process quality, attendance and productivity requirements.
- Maintain a skilled and customer-friendly approach during calls.
Eligibility
- Undergraduates and graduates may apply.
- Must be fluent in at least one of the following languages:
- Tamil
- Telugu
- Malayalam
- Konkani
- Basic English communication skills are required.
- Must be willing to work from the office in Hebbal, Bengaluru.
- Must be comfortable with rotational shifts and a six-day working week.
Work location
Hebbal, Bengaluru, Karnataka
This is a work-from-office position.
Working schedule
- Six days working
- One rotational weekly off
- Nine-hour rotational shift
- Available shift window:6:00 AM to 12:00 AM:
- Actual shift allocation will depend on process requirements and company transport and safety policies.
Additional benefits
- Shift allowance as per company policy
- Opportunity to work with an established MNC
- Freshers can start their careers in customer support
Pay: ₹16,000.00 - ₹17,000.00 per month
Work Location: In person
📌 Customer Support Executive (Hebbal)
🏢 Customer Support Executive – Voice Process
📍 Hebbal
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