Role & responsibilities and Preferred candidate profile
Provide pre-sales technical support, including software demonstrations, proof-of-concept programming, and benchmark part testing to help prospective customers evaluate Mastercam.
Deliver post-sales onboarding, implementation, and training both in office and remote/virtual covering Mastercam Mill, Lathe, Turn-Mill, Mill-Turn, Router, Wire, and/or Multi-axis modules as applicable.
Troubleshoot and resolve customer-reported technical issues involving toolpaths, post-processors, machine simulation, and software configuration.
Analyze customer workflows and manufacturing processes, recommending programming strategies.
Support and lead in-person and virtual training sessions, workshops, and user group meetings,



developing training materials and sample parts as needed.
Collaborate with the sales team on proposals, quotes, and technical demonstrations to close current business and expand adoption within existing accounts.
Test recent Mastercam releases, updates, and features prior to deployment; relay customer feedback and enhancement requests to the product development team.
Stay current on CNC machining trends, multi-axis strategies, tooling, and competitive CAM software to maintain credibility as a subject-matter expert.
Represent the company at trade shows, industry events, and customer site visits.

📌 Mastercam Application Engineer Hyderabad
🏢 Simply Solve
📍 Hyderabad