Location: Rohini West, Delhi
Experience: 1–3 Years
Employment Type: Full time
Interested candidates can call or whatsapp me on +91 92890 08078
Key Responsibilities
Manage day-to-day operational activities and ensure smooth process execution.
Coordinate with Sales, Counselling, Academic, CRM, and other internal teams.
Track applications, documentation, onboarding, and pending cases.
Maintain operational trackers, MIS reports, and databases.
Monitor TATs, follow up on pending tasks, and resolve operational issues.
Handle escalations and coordinate with relevant teams for timely resolution.
Ensure process adherence, data accuracy, and proper documentation.
Identify process gaps and suggest improvements.
Requirements
Graduate in any discipline.
1–3 years of experience in Operations, preferably in EdTech/Education.
Positive communication, coordination, and problem-solving skills.
Proficiency in MS Excel/Google Sheets and CRM tools.
Robust attention to detail and ability to manage multiple tasks.