Key Responsibilities
Customer Engagement
Greet walk-in customers and understand their requirements.
Collect basic customer details such as name, contact number, location, and project type.
Identify customer needs and preferences accurately.
Provide detailed information on products, designs, features, and applications.
Assist customers in selecting suitable products based on design preference, budget, and site requirements.
Sales &
Conversion
Prepare and share accurate quotations based on selected products.
Negotiate pricing within approved margins and close sales effectively.
Achieve assigned monthly and quarterly sales targets.
Product Knowledge &
Display
Maintain updated knowledge of collections, sizes, finishes, trends, and ongoing promotions.
Ensure product displays are well-arranged and presentable.
Educate customers on product advantages, care,



and basic installation guidelines.
Order Coordination &
Follow-up
Coordinate with billing, warehouse, and inventory teams for smooth order processing.
Follow up with customers on pending decisions, advance payments, deliveries, and installations.
Provide after-sales support and resolve customer concerns promptly.
Record Keeping &
Reporting
Update all customer interactions, enquiries, follow-ups, quotations, and sales details accurately in the CRM software.
Submit daily and weekly sales reports to the Sales Manager.
Track lead status, conversion rates, and customer feedback through CRM.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Sales Manager Wayanad (India)
🏢 KATTUMADAM GROUP OF COMPANIES
📍 India