Organisation: Avalamban Mental Healthcare Services (AMHS)

Location: Green Park Extension, New Delhi—approximately 300 metres from Green Park Metro Station

Role Type: Full time, on-site

Monthly Salary: ₹15,000

Working Days: Tuesday to Sunday

Weekly Off: Monday

Working Hours
- Mandatory clinic presence: 12:00 noon-8:00 p.m.
- Online availability for WhatsApp queries and calls: 9:00 a.m.10:00 p.m.

Key Responsibilities
- Respond promptly and professionally to client enquiries over WhatsApp and telephone.
- Explain services, therapist availability, fees, appointment procedures, and clinic policies accurately.
- Coordinate appointment bookings, confirmations, rescheduling, and cancellations.
- Receive clients at the clinic and manage the reception and waiting area.
- Collect clinic payments, issue confirmations, and maintain accurate payment records.
- Coordinate with therapists regarding appointments and client arrivals.
- Maintain organised client and administrative records.
- Protect client confidentiality and communicate with sensitivity and discretion.




- Escalate clinical, payment-related, or operational concerns to the appropriate team member.
- Strong spoken and written communication skills in English and Hindi.
- Professional telephone and WhatsApp etiquette.
- Basic proficiency with computers, spreadsheets, and digital payment systems.
- Ability to remain responsive during the stipulated online hours.
- Excellent punctuality, reliability, attention to detail, and record-keeping skills.
- Calm, respectful, and non-judgmental conduct when interacting with mental-health clients.
- Prior experience in reception, customer support, healthcare administration, or client coordination is preferred.

Professional Expectations

Perks
- 1. if you work on Monday (online+offline in same stipulated hours) as well, you will be getting an Over time bonus pay.

2. free wifi.

3. peaceful and protected environment.

4. freedom to work on personal goals in free time.

5. networking

📌 Clinic Manager (Green Park)
🏢 Avalamban Mental Healthcare Services
📍 Green Park