About Frontier:
Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 380-person company that has most of our team in India and the Philippines. A few years ago, Fresh Prints started helping other fast-growing companies build their teams. We got so good at it that we decided to spin out a new company to focus exclusively on that and call it Frontier.

Here at Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US-based startups and high-growth companies.

About the Client:
EverSpark is a technology-forward custom jewelry manufacturing platform powering independent jewelry designers, retailers, and enterprise brands. Our platform enables customers to design, render, price, revise, approve, and manufacture custom jewelry through a seamless digital workflow.

We combine manufacturing expertise with up-to-date software, AI-assisted design tools,



and a high-touch customer experience to streamline the end-to-end custom jewelry process.

Role Overview:
We are hiring a Jewelry Account Manager / Customer Success Manager to manage customer relationships and guide clients through the custom jewelry design and manufacturing process.

This is a highly consultative, customer-facing role. You will act as the primary point of contact for clients, helping them clarify requirements, resolve uncertainties, coordinate with internal production teams, and ensure smooth execution from design to delivery.

Key Responsibilities:
Customer Account Management:
- Manage inbound customer requests for custom jewelry pieces
- Serve as the primary point of contact for assigned accounts
- Ensure a high-touch, responsive customer experience

Requirement Gathering & Order Clarification:
- Review customer submissions and identify missing or unclear details
- Ask clarifying questions to refine design and production re

📌 Account Manager (Hyderabad)
🏢 Fresh Prints
📍 Hyderabad