Job Summary

Immediate Joiners Preferred.

Key Responsibilities
- Manage day-to-day travel operations and office activities.
- Handle Hajj and Umrah inquiries, bookings, and customer consultations.
- Coordinate with airlines, hotels, transport providers, and travel partners.
- Prepare travel itineraries, quotations, and package proposals.
- Develop and execute sales and marketing strategies to generate leads and increase revenue.
- Manage social media inquiries and customer follow-ups.
- Maintain strong relationships with clients, corporate customers, and travel agents.
- Monitor sales performance and achieve monthly business targets.
- Ensure all travel documentation and visa requirements are completed accurately.
- Handle customer complaints and resolve operational issues efficiently.
- Maintain high standards of customer service and client satisfaction.
- Train, supervise, and support junior staff members.

Leadership & Team Management
- Ability to manage and lead a team of travel consultants, visa executives, and operations staff.




- Allocate responsibilities and ensure smooth workflow across departments.
- Motivate team members to achieve sales and operational targets.
- Monitor staff performance and provide guidance where required.
- Ensure coordination between sales, operations, accounts, and customer service teams.
- Ability to handle multiple projects and deadlines simultaneously.

Requirements:
- Minimum 5 years of experience in the travel and tourism industry.
- Strong knowledge of Hajj, Umrah, and Saudi visa procedures.
- Experience in international visa processing and travel documentation.
- Proven experience in sales, marketing, and travel operations.
- Excellent communication, negotiation, and customer service skills.
- Robust leadership and team management abilities.
- Ability to work independently and take ownership of responsibilities.
- Proficiency in MS Office and travel reservation systems.
- Fluency in English, Hindi, and Urdu. Arabic knowledge

📌 Senior Travel Consultant (Mumbai Central)
🏢 al muqaddas tours and travels
📍 Mumbai Central