Yext is the leading global enterprise agentic marketing platform. For over 15 years, the world's most recognized brands in financial services, healthcare, retail, hospitality, and food have relied on us to keep their brand visible, accurate, and ahead of the competition across every search and AI surface that matters.
- We drive customer value through our technology, competitive intelligence, and agentic capabilities to win in an AI-first world. Our partners count on us for strategic, proactive guidance and capabilities, and that distinction shapes everything we build.
- Our team takes ownership, challenges each other's thinking, and turns ideas into results without waiting for a playbook. Those who perform at Yext are rewarded with increased scope, opportunities to tackle complex challenges, broader responsibilities, and meaningful development that enables them to grow alongside a company expanding through both product innovation and strategic acquisitions. The market is racing to adapt to AI, and Yext is at the forefront of that shift. Our ambitions are big,



our innovation is accelerating, and the opportunity in front of us is enormous. If you want to do the most key work of your career, come join us

What You'll Do
- Interpret customer requests, tailor your conversations according to their needs, and effectively communicate these needs to ensure we are exceeding client expectations - every time
- Work cross-functionally with Client Success, Services, Engineering, and Product teams to deliver full 360-support and surface trends that enhance the end-user experience
- Maintain a focus on excellence by meeting or exceeding monthly targets, including Quality Assurance (QA), Customer Satisfaction (CSAT), and productivity (SLA, response rate, solves, etc.)
- Ideate, build, and scale new ways of thinking about the value Concierge Services brings to clients as well as our internal operational efficiency
- Develop crucial skills needed to take on other client or depa

📌 Specialist, Concierge Services (Hyderabad)
🏢 Yext
📍 Hyderabad