Key Responsibilities

Manage reservations, amendments, cancellations & confirmations.

Recommend rooms, experiences & curated packages.

Upsell to maximize guest satisfaction and revenue.

Coordinate with Front Office, Housekeeping, F&B;, Events & Sales teams.

Maintain accurate reservation records, reports & guest data.

We're Looking For

Warm, guest-focused personality with excellent communication skills.

Organized, detail-oriented and commercially minded.

Calm under pressure with solid problem-solving abilities.

Qualifications:
Graduate/Diploma in Hospitality, Tourism or Business.

1-3 years in Reservations, Front Office or Hospitality Sales preferred.

Fresh graduates with exceptional communication skills are encouraged to apply.

Skills:
Excellent English communication (Hindi mandatory; Bengali preferred).

MS Office proficiency.

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Reservation Associate (Kolkata)
🏢 The Rajbari Bawali
📍 Kolkata