This is a regular, work from office job. (Brahmins preferred)
Role Summary
Manage incoming and outgoing client calls, appointment scheduling, follow-ups, WhatsApp communication, payment coordination, and basic client support on behalf of our Director, Dr. Chakrapani. The role requires professionalism, confidentiality, excellent communication skills, and solid organizational ability and a very pleasing personality.
Key Responsibilities
Call Management
Answer incoming calls professionally
Understand the purpose of the inquiry
Understand the purpose of the inquiry
Explain consultation services and procedures
Maintain call logs and client records
Appointment Scheduling
Schedule and confirm consultations / appointments
Coordinate appointments through phone, WhatsApp, and calendar system
Send timely reminders before appointments
Manage daily consultation as per calendar
Client Follow-Up
Follow up with prospective clients who enquired but did not book
Follow up after consultations when required
Maintain long-term client relationships
Track repeat consultation opportunities
WhatsApp & Message Handling
Respond to routine client queries
Share consultation details, payment instructions, and appointment confirmations
Organize and maintain communication records
Payment Coordination
Share payment details
Verify receipt of payments
Maintain basic payment tracking records
Administrative Support
Maintain client database
Prepare daily appointment schedules
Update CRM or spreadsheet records & generate weekly activity reports
Required Skills Essential
Excellent spoken English and Telugu (Hindi is a bonus)
Pleasant and qualified phone etiquette
Solid listening skills
Comfortable using WhatsApp, Google Calendar, Excel Sheets
Ability to maintain strict confidentiality & professionalism
Required Skills Preferred
Experience in customer service, wellness, coaching, consul
📌 Personal Assistant To Director Tirupati
🏢 Parihaara Sewa Foundation
📍 Tirupati
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