Responsibilities:
- Must have computer knowledge.:
- Initiate outbound calls to cold or warm leads to introduce products or services, explain their benefits, and drive sales
- Handle inbound calls to address inquiries, and answer queries in a skilled manner
- Consistently meet or exceed daily, weekly, and monthly quotas for call volume, lead generation, or closed sales
- Maintain a deep understanding of the company’s offerings, pricing, and promotional offers to answer client questions accurately.
- Follow predefined communication scripts while adapting your tone and pitch to match the customer's specific needs
- Organizing and mantaining files and records