Job Summary

Key Responsibilities:
1. Front Office Management
- Manage the school reception and ensure a welcoming environment for parents, students, and visitors.
- Maintain visitor records and coordinate appointments.
- Ensure smooth daily front office operations.

2. Parent Communication & Relationship Management
- Act as the primary point of contact for parents regarding school-related inquiries.
- Respond to parent concerns and escalate issues to appropriate departments when required.
- Conduct follow-up calls regarding admissions, fee payments, meetings, and school events.
- Maintain strong and skilled relationships with parents.

3. Fee Collection & Payment Coordination
- Monitor fee payment schedules and maintain fee-related records.
- Coordinate with parents regarding pending payments and reminders.
- Prepare fee collection reports and maintain payment documentation.
- Coordinate with accounts for reconciliation and payment updates.

4. Administration & Documentation
- Maintain student records, admission documents, and administrative files.




- Handle data entry and ensure records are updated accurately.
- Prepare reports and administrative documents for management.
- Ensure proper filing and documentation practices.

5. Admission Support & Student Coordination
- Assist in handling admission inquiries and parent interactions.
- Guide parents through admission procedures and documentation requirements.
- Coordinate with academic and administration teams regarding student information.

6. Operational SupportSupport day-to-day school administrative activities.
- Coordinate school events, meetings, and parent-teacher interactions.
- Assist management with operational requirements and scheduling.
- Ensure smooth communication among departments.

7. Coordination & Communication
- Coordinate with teachers, administration staff, transport team, and management.
- Maintain effective internal communication to ensure smooth workflow.
- Assist in resolving routine op

📌 Front Office (Hyderabad)
🏢 Westfield International School
📍 Hyderabad