Handle customer queries through phone, WhatsApp, chat, and other support channels.
Understand customer concerns and provide quick, accurate solutions.
Coordinate with service professionals and internal teams to resolve customer issues.
Manage bookings, cancellations, rescheduling, refunds, and complaints.
Follow up on unresolved issues and ensure timely closure.
Maintain accurate records of customer interactions and complaints.
Identify recurring customer problems and share feedback with the operations team.
Ensure every customer interaction is polite, skilled, and helpful.
Someone who can listen, understand, solve, and follow through. The ideal candidate should enjoy helping people, stay calm under pressure, and take responsibility for delivering a great customer experience.

Pay: ₹15,000.00 - ₹30,000.00 per month

Advantages:
Cell phone reimbursement
Versatile schedule

Work Location: In person

📌 Customer Support Executive Pune
🏢 Handybro Hospitality
📍 Pune