JD for reliability Engineer ( NewRelic SME ) –

Location- Bangalore, Hyderabad, Pune, Noida, Chennai
Monitoring and Automation
: Proactively monitor software systems to prevent incidents and automate routine tasks.
Effective Monitoring
: Build monitoring systems that alert based on symptoms rather than outages.
Application Performance Monitoring (APM)
: Implement and utilize APM tools such as Current Relic or Dynatrace to monitor application performance, identify bottlenecks, and optimize resource usage.
Log Analysis with Splunk
: Analyse logs using Splunk to troubleshoot issues, detect anomalies, and improve system reliability.
Dashboards Preparation
: Create informative dashboards to visualize system health, performance, and key metrics.
Alerts Setup
: Configure alerts based on thresholds and anomalies to promptly address issues.
Reports Scheduling
: Set up regular reports to provide insights into system performance and reliability.
Reliability Metrics
: Establish and track reliability metrics (e.g., SLOs, SLIs, error budgets)



to measure system performance.
Observability Skills
: Proficiency in observability practices, including distributed tracing, logging, and metrics collection.
Collaboration
: Partner with development, support teams to improve services through rigorous testing and release procedures.
Capacity Planning
: Participate in system design consulting and capacity planning.
Debugging and Incident Response
: Understand debugging information, handle incidents, and roll back faulty software pushes.
Automation
:Handson experience in automation using Python, Bash
AIOps
:Familiar with GenAI, Agentic AI frameworks. Understanding of leveraging agents in AIOps implementation across monitoring, observability, ITSM, Change/Incident Management, PagerDuty
Mentoring L1/L2 Support Teams
: Provide guidance, mentorship to establish best practices on monitoring and observability.
Infrastructure Management
: Run and man

📌 Site Reliability Engineer Hyderabad
🏢 Birlasoft
📍 Hyderabad