Position: Senior Manager – Field Collections

Location: Singasandra, Bangalore

Experience: 8–12 years

Language: Kannada (mandatory)

Industry: BPO / NBFC / Banking / Financial Services

Job Summary: We are looking for an experienced Senior Manager – Field Collections to manage field collection operations and lead collection teams. The candidate will be responsible for achieving recovery targets, improving team productivity, and ensuring smooth field operations.

Key Responsibilities
Manage end-to-end field collection operations.
Lead and manage Collection Managers, Team Leaders, and Field Collection Executives.
Drive monthly collection and recovery targets.
Monitor team productivity, collection efficiency, PTP, RPC, and recovery performance.
Develop effective strategies to improve collections and reduce delinquency.
Conduct regular field visits and monitor team performance.
Manage high-value and overdue collection cases.
Ensure proper allocation of accounts and territories.
Handle customer escalations and operational issues.





Candidate Requirements
8–12 years of experience in Field Collections.
2–3 years of experience in a managerial/senior managerial collection role preferred.
Kannada language is mandatory.
Solid knowledge of field collection and recovery processes.
Proven ability to achieve collection targets.
Excellent leadership and people-management skills.
Robust communication, negotiation, and decision-making skills.
Willingness to travel as required for field operations.
Positive knowledge of MS Excel and MIS reporting.
Conduct performance reviews and coach collection teams.
Prepare and review daily, weekly, and monthly MIS reports.
Ensure compliance with company policies and ethical collection practices.
Coordinate with internal teams and senior management to achieve business objectives.

Pay: ₹700,000.00 - ₹1,600,000.00 per year

Work Location: In person

📌 Senior Manager – Field Collections Bengaluru
🏢 Vgm Consultants
📍 Bengaluru