Job Description

We are looking for a confident, presentable, and customer-oriented female candidate to join our team as a Front Office Executive Sales & Customer Relations.

The candidate will be responsible for welcoming and assisting walk-in customers at our showroom/office, understanding their requirements, explaining our products, generating and following up on leads, and assisting the sales team in converting enquiries into orders.

Our product portfolio includes:
Plywood & Flush Doors
Laminates & Decorative Products
System Aluminum Windows & Doors
Modular Kitchens
Other interior and building-related products

This is a customer-facing sales role, and the ideal candidate should enjoy interacting with people, explaining products, and following up with potential customers.

Key Responsibilities
Welcome and professionally attend to all walk-in customers and visitors.
Understand customer requirements for plywood, laminates, doors, windows, modular kitchens, and other interior products.
Explain product features, advantages, designs, specifications,



and pricing to customers.
Show customers product samples, catalogs, brochures, and displays.
Generate quotations and coordinate with the relevant sales/technical team when required.
Maintain a database of customer enquiries and potential leads.
Regularly follow up with customers through phone calls and WhatsApp.
Track enquiries from the initial interaction until order confirmation.
Coordinate with the sales, measurement, design, and installation teams for customer requirements.
Schedule site visits and measurements whenever required.
Follow up on pending quotations and prospective orders.
Maintain proper records of customer interactions, quotations, follow-ups, and order status.
Build positive relationships with customers and ensure a positive showroom experience.
Identify opportunities to introduce customers to other products from our portfolio.
Assist in maintaining product displays, c

📌 Front Office Executive Sales Kota
🏢 Suraj Timber And Plywood
📍 Kota