Bellandur, Karnataka

Job Summary The primary job purpose is to oversee and manage the support team, ensuring high-quality service delivery, process adherence, and continuous improvement while fostering a team-oriented and motivated team workplace.

Key Responsibilities
Overseeing And Managing The Support Team To Ensure High-Quality Service Delivery, Process Adherence, And Continuous Improvement.
Foster A Cooperative And Motivated Team Environment, Provide Regular Coaching And Feedback, And Drive Initiatives To Enhance Team Performance And Customer Satisfaction.
Maintaining Strict Adherence To Process Guidelines And Compliance, Implementing Continuous Improvement Strategies, And Conducting Regular Performance Reviews.
Address Team Issues And Concerns
Maintain A High Level Of Team Engagement And Performance.
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📌 Senior Support Lead Dpo Bellandur (India)
🏢 HCLTech
📍 India